Terms & Conditions

General Terms & Conditions

Pineapple Island does not assume any liability arising from your use of the website. While we always strive to provide you with accurate information, we will not assume any responsibility for errors or omissions on our website, or for any failure to update it. We reserve the right to change or eliminate any part of our website without notice.


Returns & Replacements

All returns must be returned undamaged including all labels and swing tags, in a saleable condition. Only items purchased at the Pineapple Island Online Shop can be returned to the Pineapple Island Online Shop. Items bought from the Pineapple Island Online Shop cannot be returned to stores. The cost of the item will be refunded as soon as the returned items have been checked and found to be in order. Goods must be returned within 28 days of the despatch date. If you are returning Pineapple Island goods please email info@pineapple-island.com to notify us before hand. We recommend that returned items are sent using recorded delivery. Pineapple Island will not be held liable for returns lost in transit.


Payment, Pricing & Promotions

Whilst we always try to ensure the accuracy of the prices on Pineapple Island, there will inevitably be rare occasions when we make a mistake. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price, select alternative products or cancel your order. Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.


Disclaimers

Pineapple Island makes no representations or warranties whatsoever about any of the content of this web site or about content of any other web site which you may access by hypertext link through this web site. When you access any other web site by means of a link from this web site you should understand that your access to that other web site is independent of Pineapple Island and Pineapple Island has no control over the content of the web site, nor does Pineapple Island in any way endorse or approve the content of that web site. In no event will Pineapple Island be liable to you or any other person for loss or damage (whether direct, indirect, special or other) for any use of this web site or of any site linked to it by means of hypertext of otherwise.